Delivery Policy - Pizza Pro Cafe, operated by YHB Foods Pvt. Ltd.
1. Delivery Timeframe:
● Pizza Pro Cafe is committed to providing swift and efficient delivery services to our customers.
● Our delivery time is a minimum of 20 minutes and a maximum of 40 minutes from the time your order is confirmed.
2. Delivery Zones:
● We currently serve specific delivery zones within the designated area.
● Delivery charges may apply, and the coverage area is subject to change.
3. Order Processing:
● Orders are processed promptly upon confirmation.
● The delivery time is calculated from the time of order confirmation.
4. Delivery Partners:
● Pizza Pro Cafe utilizes reliable delivery partners to ensure the timely and secure delivery of your orders.
● Our delivery partners are selected based on their commitment to quality service.
5. Delivery Tracking:
● You can track the status of your delivery in real-time through our website or delivery partner mobile app.
● Tracking information will be provided upon order confirmation.
6. Minimum Order Value:
● A minimum order value may apply to qualify for delivery.
● Details regarding the minimum order value will be specified during the ordering process.
7. Delivery Delays:
● While we strive to adhere to our delivery timeframes, unforeseen circumstances such as traffic, weather, or high demand may cause delays.
● Customers will be informed of any significant delays.
8. Contactless Delivery:
● Pizza Pro Cafe offers contactless delivery to ensure the safety and well-being of our customers and delivery partners.
● You can request contactless delivery during the ordering process.
9. Order Changes:
● Changes to delivery addresses or order items after confirmation may result in delays or additional charges.
10. Customer Support:
● For any inquiries, concerns, or feedback related to your delivery, please contact our customer support at +91 76762 12312.
11. Refund Policy:
● Refunds for delivery-related issues are subject to our Refund and Cancellation Policy.
12. Changes to the Shipping Policy:
● Pizza Pro Cafe reserves the right to update or modify this Shipping Policy at any time.
● Customers will be notified of any changes through our website or other communication channels.
By placing an order with Pizza Pro Cafe, you acknowledge that you have read, understood, and agreed to this Shipping Policy. If you have any questions, please contact us for clarification before placing an order.
Last Updated: March 13th, 2024
